My account has been banned due to an unauthorized refund, how can I restore my access?

Created by Lizzy D, Modified on Tue, 17 Dec at 6:33 PM by Lizzy D

For AOS:

 

Follow the instructions that appear on the screen in order to restore your access.

 

For iOS:

 

Submit a ticket to the customer support of Rise of Firstborn with the following information attached:

- Lord Name / Kingdom Number

- Once the information is confirmed, our Customer Support will respond with details of the account balance that needs to be settled

- Follow the instructions provided in the response to unlock the account

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